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TOPIC: problem printing report

problem printing report 30 Jan 2015 15:41 #1070

Hello all- when I attempted to call up a Family Group Sheet report I received this frames message "Unknown member ROPROTECTIONMAN" and again-
TMGAPORT<MUPDATETOOLSBARMENU-- Then screen froze, I was unable to exit normally and forced to close down computer. I would appreciate any advice-
I am a bit rusty as circumstances have prevented me from enjoying all the delights of meetings etc Thankyou in anticipation. Anne
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problem printing report 30 Jan 2015 22:44 #1071

  • Robert Atkins
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Hi Anne,
the problem may be with your choice of report destination. If you are attempting to save file type as a PDF and you have not loaded the pdf printer compatible with TMG if I recall correctly you get this error. I seem to remember getting it years ago and this was the reason.

Try saving as a word document, if that works then there are two options load cutepdf writer by adding a printer (I think this is the one that is compatible with TMG) or the safest way is to save as a word then from word you can save as a pdf.

Robert
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The following user(s) said Thank You: Anne Mobilia

problem printing report 31 Jan 2015 12:44 #1072

Thanks Robert, I will give it a try
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