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Forums > WAGS SIG's Forum > DNA SIG > FTDNA DOWNLOAD PROBLEM
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TOPIC: FTDNA DOWNLOAD PROBLEM

FTDNA DOWNLOAD PROBLEM 31 May 2018 02:53 #1855

Whenever I attempt to download my male cousin's FTDNA results in preparation to upload them to GEDMATCH I receive the following message: "The remote server returned an error: (404) Not Found. Please click this button to report the error:"

I have contacted FTDNA and never receive an answer as to the problem. Can anyone suggest what I need to do next. Diane
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FTDNA DOWNLOAD PROBLEM 03 Sep 2018 04:54 #1883

Hi Diane,
Seems you haven't had a reply to your 404 query.
If you search google etc for 404 fault you may find an answer, or post a query on the Computer SIG - someone will know.
Cheers
Adrian.
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FTDNA DOWNLOAD PROBLEM 03 Sep 2018 12:18 #1884

  • Ian Simon
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Hi Diane

My understanding is that error "404" means whatever you were searching for did not exist, ie could not be found. Not sure why that would be in this case.

Ian Simon
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