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TOPIC: New NBN migration rules

New NBN migration rules 23 Aug 2018 03:10 #1877

  • Ian Dew
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As part of new NBN migration rules unveiled by the ACMA, Telcos could be fined if they leave customers without working internet connections for more than six days. Telcos must test the line to ensure connections are working after installation and must negotiate with customers to provide an interim service or compensation if a connection cannot be established within 3 days. Full details: Migrating to the NBN FAQs

The new rules take effect on 21-Sep-2018.

(Thanks to Ian Barnes for the tip).
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